You should understand the care, cost, and choices.

Respectful and appropriate care

You have the right to be treated with dignity and without unlawful discrimination, to know who is responsible for clinical decisions, and to receive care within the provider's professional scope. You may ask about a clinician's identity and qualifications.

Clear information and informed choice

You may ask questions about the potential benefits, risks, side effects, alternatives, follow-up needs, and expected duration of a program. You may decline a proposed treatment or seek an in-person or independent opinion.

Price and recurring charges

Before payment, you should receive an itemized description of the actual or estimated price, medication and formulation, included clinical services, shipping, billing frequency, renewal terms, cancellation deadline, refund terms, and any additional charge known at that time.

Privacy, records, and communication

You may receive the applicable privacy notices, request eligible health records, ask for a reasonable confidential communication method, and raise a privacy concern without retaliation. The provider notice explains the process and legal limits.

Questions, concerns, and complaints

You may ask for an explanation of a clinical, billing, cancellation, or privacy decision and submit a complaint through the secure patient support channel. A complaint does not guarantee a requested clinical or financial outcome, but it should receive an appropriate review.

Florida weight-loss consumer notice

Florida law warns that rapid weight loss can cause serious health problems and advises consumers to consult a personal physician before starting a weight-loss program. It also gives consumers rights to ask about health risks and program content, receive itemized pricing, know the estimated duration, and request relevant provider qualifications.

Read the current statutory text at the Florida Senate website. The statute itself controls if this summary differs.

Safe use

Tell the care team about other diagnoses, medications, allergies, and unexpected symptoms. Follow medication and pharmacy instructions. For an emergency or severe, rapidly worsening symptoms, call 911 or seek immediate in-person care rather than waiting for an online response.